FAQs
Bookings & Orders
Q: How far in advance should I book?
A: We recommend booking at least 2 weeks in advance to secure your date. Last-minute orders may be available, but it's best to check with us.
Q: How do I place an order?
A: You can order by messaging us on Instagram, WhatsApp, or through our Contact Form. We’ll confirm the details and arrange payment.
Q: Do you require a deposit?
A: Yes, a 50% non-refundable deposit is required to secure your booking. The remaining balance must be paid before collection/delivery.
Balloons & Setups
Q: How long do the balloons last?
A: This depends on the type of balloon and where it's kept. Latex balloons last around 24-48 hours, while foil and bubble balloons can last days or even weeks indoors. Keep balloons away from heat and sharp objects to extend their life.
Q: Do you offer helium balloons?
A: Yes! We offer helium-filled balloons, but they should be kept indoors in a stable temperature to last as long as possible.
Q: Can I customize my balloon order?
A: Yes! We offer custom balloon colours, text, and designs. Let us know what you have in mind, and we’ll bring your vision to life.
Q: Do you provide balloon weights with helium balloons?
A: Yes, all helium balloons come with weights to keep them in place.
Delivery & Collection
Q: Do you offer delivery?
A: Yes, we offer delivery in Manchester any further just contact us, we may be able to help. Delivery fees apply based on location.
Q: Can I collect my order?
A: Yes! We offer a Grab & Go service where you can collect your balloon displays at a scheduled time.
Q: Do you set up balloons at venues?
A: Yes! We offer full balloon setups for hotel rooms and special events. Contact us for pricing and availability.
Care & Aftercare
Q: How should I take care of my balloons?
A: Keep them indoors, away from direct sunlight, heat, and sharp objects. Sudden temperature changes can affect their lifespan.
Q: What happens if my balloon pops after collection/delivery?
A: Once you receive your order and confirm you’re happy with it, we are not responsible for any damage that occurs afterward.